MyLA311 is Getting a Major Upgrade on March 28, 2025!

A new MyLA311 website and mobile app are coming with a host of new features designed to streamline your service requests and improve communication with the City. Mobile users, don’t forget to download the new app to stay connected!

Your Connection to City Services & Information

MyLA311 connects residents, local businesses, and visitors to popular City services and information through its call center, website, & mobile app. Our mission is to connect people to City services and information, quickly and easily, via the communication channel of their choice.

Report Price Gouging

Price gouging during an emergency crisis is illegal. The City is launching a new, simple intake system to report price gouging - call 311 to report illegall hiked rents and prices.

Click here to report price gouging
Or call 3-1-1 to report

Helping Keep Your Neighborhood Clean & Safe

No one knows more about what our neighborhoods need than you do, so we urge you to contact 3-1-1 whenever you see anything that needs attention like graffiti, illegal trash dumping, or a broken streetlight.

Frequently Asked Questions

Q. When I submit a service request who will fulfill the request and how long will it take?

A. Requests are assigned to the corresponding City Department based on the type of service request entered. The time to fulfill the request varies depending on the service request type, priority, and the volume of requests being handled by the assigned department

View All FAQs

Improve Your City. Become a 311 Advocate.

Los Angeles 311 connects Angelenos with City services and information they need to enjoy their city, beautify their community and stay connected with their local government. We value all community partnerships and empower users by putting the power of City hall in their hands. Use these tools to help us further promote efforts in improving livability and cleanliness.