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Your Connection to City Services & Information

MyLA311 connects residents, local businesses, and visitors to popular City services and information through its call center, website, & mobile app. Our mission is to connect people to City services and information, quickly and easily, via the communication channel of their choice.   

MyLA311's Call Center is open
Monday through Friday: 7am - 7pm & 
Weekends/Holidays: 8am - 5pm

Need to reach us after hours? Submit requests online 24/7 at

With the MyLA311 app, City services & info are just a few taps away. Available on the
Google Play Store or Apple App Store.

Helping Keep Your Neighborhood Clean & Safe

No one knows more about what our neighborhoods need than you do, so we urge you to contact 3-1-1 whenever you see anything that needs attention like graffiti, illegal trash dumping, or a broken streetlight.

With the MyLA311 App, City Information & Services Are Just a Few Taps Away

Use the app to quickly and easily request the City's most popular services, including graffiti removal, pothole repair, and bulky-item pickup. Other features include access to the City Services knowledge base, map of nearby City facilities, and more. Now available in English, Spanish, Korean, Armenian, and Chinese (simplified & traditional).

Apple App Store    Google Play Store
  • Reporting dumping or trash collection issues
  • Requesting bulky item pick-up appointments
  • Reporting potholes, graffiti, street light problems
  • Parking Enforcement
  • Animal Services
  • General City and government information

View All Services

Q. When I submit a service request who will fulfill the request and how long will it take?

A. Requests are assigned to the corresponding City Department based on the type of service request entered. The time to fulfill the request varies depending on the service request type, priority, and the volume of requests being handled by the assigned department

View All FAQs

Improve Your City. Become a 311 Advocate.

Los Angeles 311 connects Angelenos with City services and information they need to enjoy their city, beautify their community and stay connected with their local government. We value all community partnerships and empower users by putting the power of City hall in their hands. Use these tools to help us further promote efforts in improving livability and cleanliness.

Frequently Asked Questions & Brochures
Request 311 at an Event
Start a Beautification Project